• Atlanta, GA, USA
• 30-35 per hour
• Hourly
• Other

Boost Your Income: Remote Paralegal/Legal Assistant Project Opportunities Available!

Calling all experienced paralegals and legal assistants!

Looking to supplement your income with flexible, remote work? At Woven Legal, a leading legal staffing company, we offer exciting project opportunities for qualified professionals like you.

The Project Opportunity:

• Work on attorney-driven projects assigned as needed.
• Enjoy the flexibility to choose projects that fit your schedule - evenings and weekends are fine!
• Complete all work remotely from the comfort of your home.

Who We're Looking For:

• Current full-time paralegals or legal assistants with 3+ years of experience.
• A meticulous eye for detail and strong legal knowledge.
• Excellent communication and time management skills.
• Proficiency in legal research and writing software (e.g., Westlaw, LexisNexis, Word).
• The ability to do legal citation would be a plus.

The Perks:

• Competitive pay rate: $30-$35 per hour based on experience.
• Work on a variety of legal matters and expand your skill set.
• Join a network of legal professionals and build your freelance career.

Ready to take control of your time and income?

Apply today! Please submit your resume and cover letter explaining why you're a great fit for our remote gig opportunities.

Background check required.

Accounts Payable Lead

Full Time

Broomfield, CO, US

Salary Range:$29.00 To $30.00 Hourly

Accounts Payable Lead

Location: Hybrid in Broomfield CO (3 days remote/2 days in office)

Salary: $29-$30/hour DOE 

Shift/Schedule: Monday-Friday 8am to 5pm

Requisition ID: 1453

JOB SUMMARY:

We are seeking a detail-oriented and experienced Lead Accounts Payable Clerk to join our Accounting team. This role is responsible for the daily operations of the accounts payable department, ensuring accurate and timely processing of invoices, proper application of rates and credits, and resolution of vendor billing issues. The ideal candidate will be proactive, organized, and capable of mentoring team members while maintaining a high standard of accuracy and customer service.

Essential Responsibilities:

• Review emails from vendors daily.  Answer questions, resolve issues, or research further when needed
• Process statements received from vendors, update information accordingly
• Answer telephone questions from vendors regarding the status of our account, payments, billing and other payment related questions
• Verify accuracy of billing data and investigate as needed
• Keep records of invoices and supporting documents
• Enter new invoices in the accounting system
• Provide general training and direction to team members
• Work with other departments as needed to resolve issues or discrepancies
• Answer main telephone line and direct to appropriate department
• Requires coordinating or leading others in accomplishing work activities as well as responsibility for work outcomes and results.
• Other duties as assigned.

Experience Required:

• Associates degree in related field OR 2 years work related experience and/or combination of education and experience required.     
• Strong time management, negotiation, judgement, and problem-solving skills
• Knowledge of accounting principles and applicable laws (preferred)
• Attention to detail and accuracy
• Problem assessment and problem solving
• Flexibility to multitask and shift priorities when needed
• Customer service oriented.

JOB REQUIREMENTS:

• Requires extended periods of sitting/standing as well as repetitive movement 
• Requires being exact or highly accurate, as well as meeting strict deadlines
• Requires repeating the same physical or mental activities over and over
• Requires coordinating or leading others in accomplishing work activities as well as responsibility for work outcomes and results
• Requires work indoors in environmentally controlled conditions in close proximity to other people
• Requires use of email, writing letters or memos, as well as contact with others (face to face, telephone, or otherwise)
• Requires clear and concise communication with the ability to speak/read English.

BEHAVIORAL COMPETENCIES:

• Strong oral and written communication skills
• Self-disciplined and capable of completing tasks independently
• Strong attention to detail with focus on accuracy, as well as deadline-oriented
• Strong problem-solving, multi-tasking, and analytical/research skills.

We offer a full benefits package for eligible employees including:

• Medical, dental, and health insurance
• 401k with company match & immediate vesting
• PTO (Paid Time Off)
• Short term and Long-Term Disability
• Life Insurance and more!

Aftermarket Performance Group (APG) is a fast-growing leader in the automotive enthusiast industry. APG is comprised of three main divisions: Retail (E-commerce and installation), Wholesale, and Manufacturing. Inside these divisions are segments that target specific vehicle markets such as Truck, Jeep, Sport Compact and Offroad, featuring iconic names that resonate with enthusiasts worldwide. The companies that make up APG contain experts of their craft and real automotive enthusiasts that have created some of the foremost leaders in their markets. Our expertise across all levels of the performance parts marketplace gives us an edge over our competition and are staffed by enthusiasts who live in the automotive community every day. Our family of businesses currently includes RallySport Direct, Subispeed, FTSpeed, Northridge4x4, Stage 3 Motorsports, TrailRecon, Premier Performance Products, Truck Tech Distributing, GrimmSpeed, PRL Motorsports, Adams Driveshaft, OLM, Alligator Performance, Grimm Off-road, FactionFab, and several more. 

Candidates must pass a pre-employment background check, including a credit check (please note, not all charges disqualify you from employment). 

APG is an equal opportunity employer. This job description is subject to change without notice. This description is intended to explain the general nature and level of work being performed by people assigned to this position. It is not intended to be an entire list of all activities, tasks and skills required of people in this position. 

Customer Solutions Specialist (First Shift)

Remote in the United StatesApply

We're currently hiring for remote team members in the following states:  DC, DE, GA, MA, MD, NC, NJ, OH, PA, SC, UT, and VA. 

We are looking for an exceptional communicator who loves building and nurturing relationships that enhance the lives of each creator and small business owner that make up our community of amazing AWeber customers. By helping people understand how AWeber’s features can meet each of their unique needs, you will positively impact the lives of both seasoned marketers, and those folks just beginning their marketing journey. 

As our Customer Solutions Specialist, you'll be responsible for working variable days including some weekend days (you'll receive your schedule at least a month in advance) on the First Shift (8AM-5PM EST). 

You will offer support over multiple channels, including livechat, email, phone, and social media platforms. Through troubleshooting,  providing product education, and relaying marketing best practices you’ll be partnering with our customers so that they can successfully grow their businesses.  Additionally, you’ll find yourself working on special projects and collaborating with fellow team members across the company with the ultimate goal of improving the customer experience. 

To thrive as a CS specialist you will take initiative and partner with our customers by proactively educating on best practices, bubbling up suggestions for new product features, and advocating for process enhancements in the CS department. Any knowledge of marketing technologies such as social media, landing pages, or email platforms will really make you stand out! You are also a leader who inspires others by your passion and investment in our customer’s success.  

Our customers are the foundation and lifeblood of our business. They are the reason we get up each day - to create awesome products and provide stellar customer service.

If you are interested in:

• Being part of an award winning team, 
• Positively impacting others, 
• Helping small businesses grow, and
• Making the world a better place

then apply now to experience our culture and benefits which make us a Best in Class employer!

About AWeber:

At AWeber we create marketing/ communication software that empowers small businesses around the world to form strong connections with their customers and grow their businesses. Who are our customers you might ask? They are creators, bloggers, entrepreneurs - people just like you that are passionate about an idea or product they want to share with the world. At AWeber, YOU make an impact on these small businesses each and every day!

As a team, we work remotely across the US, and although we're in separate locations, nothing can keep us apart! We collaborate everyday using a variety of tools such as slack, google meet, and confluence/ JIRA to ensure we're making decisions with our customers' best interests in mind - something that's not possible when you work in a siloe. At AWeber, YOUR voice and YOUR opinion matters, regardless of your role. We expect all AWeber team members will ask tough questions, provide/ receive feedback regularly, and explore their passions on a daily basis. Sound exciting? Take the next step and apply.

AWeber Benefits:

• 100% Remote - we're not going back to the office and here's why.
• Strong culture that supports flexibility, entrepreneurialism, and collaboration. Think we should be doing something different? Share your feedback! We’re looking for you to add your AWesomeness to our culture.
• We have some other pretty cool benefits to make your life easier:
  • 100% Company Paid PPO medical, dental, vision insurance (spousal and domestic partner benefits available).
  • 4-7 weeks of paid time off and holidays (based on tenure).
  • 4 week paid sabbatical (based on tenure).
  • 401K retirement plan with 4% company match.
  • Company Profit Share.
  • Home office equipment and internet stipend.
  • Tuition reimbursement, conferences, and learning opportunities.
  • Gym Memberships Reimbursement. 
  • Company Paid Short Term Disability Insurance.
  • Company Paid Life Insurance.
  • Additional Supplemental Benefits (Long Term Disability, Critical Illness, and Additional Life Insurance).

Inbound/Outbound Enrollment Specialist

Job Req: 4722
Community: Call Center
Location: TN, United States
Date Posted: Jun 4, 2025
Remote Type: Remote

Job Description

Inbound/Outbound Enrollment Specialist 

Remote – US 

Pay rate is $13/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.

The Opportunity:

Position responsibilities:

• Customer-Focused Communicators:
  • Providing clear guidance on policies, procedures, and documentation requirements to ensure a seamless enrollment process
  • Acting as a primary contact for families, staff, and internal departments, delivering supportive and effective communication
• Customer Service Excellence:
  • Assisting families by interpreting account details, offering updates, and demonstrating exceptional customer service skills, including empathy and relationship-building
  • Maintaining high accuracy, meet Quality Assurance standards, and contribute to enrollment goals
• Application Support:
  • Delivering comprehensive support for K12 learning systems and business applications
  • Clearly explaining product features, costs, and terms while coordinating secure sales/enrollment agreements and transactions
• Enrollment Assistance Management:
  • Handling high volumes of inbound and outbound customer interactions
  • Promptly resolving common issues to ensure family satisfaction and a positive enrollment experience
  •  
• System Proficiency and Multi-Tasking:
  • Efficiently navigating and switching between multiple systems while assisting families
• Relationship Building and Documentation:
  • Building strong relationships with adult students, parents, or legal guardians
  • Ensuring the timely collection of all required compliance documentation in line with departmental policies
• Problem-Solving and School Support:
  • Demonstrating excellent troubleshooting and research skills to resolve practical issues and support various schools and their policies
• Call Management:
  • Handling a high volume of inbound calls while meeting outbound call expectations, such as follow-ups and enrollment updates
• Data Management:
  • Accurately recording call-related data in the Salesforce CRM tool within designated timeframes during and after calls
• Family-Focused Service:
  • Addressing family concerns creatively and with integrity, providing feedback to teammates to improve processes, and focusing on family retention
• Policy Compliance:
  • Adhering to corporate and departmental policies regarding attendance, schedule adherence, conduct, and data security, ensuring the protection of family and student information
• Remote Work and Flexibility:
  • Thriving in a quiet remote work environment with a high degree of autonomy while adhering to a defined shift schedule
  • Employees are expected to be fully present and give full attention to their work while on the clock
  • Flexibility is essential, as shifts may change based on business needs and may include weekends, holidays, and optional overtime

This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch support and customer service.

The Candidate:

Required skills/qualifications:

• High School diploma or equivalent combination of education and experience 
• Must be at least 18 years old 
• Must reside in the United States
• Willing to accept a temporary assignment 
• Must be able to work full time, 40 hours a week 
• Must have a quiet, distraction-free work environment without any conflicting responsibilities during scheduled work shift   
• Ability to accurately type at least 25 wpm       
• Excellent written and oral communication skills  
• Computer knowledge and internet navigation skills  
• Must reside within approved state*  
• Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL) 
• Mobile Broadband is not supported (including satellite, wireless/cellular hotspot service, and point to point internet service)
  • 30 Mbps Download  
  • 15 Mbps Upload   
  • 100ms Ping or less   
  • Jitter: 20 MS or less   
  • WIFI Connection is permitted   
• The employee will be responsible for maintaining the required service and stability. A wired connection from the modem/router to the device will be required if service instability exists, no splits/gaps or usage of Wi-Fi bridges 

Preferred skills/qualifications:

• College degree or some college completed
• 1 or more years of customer service experience 

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.   

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. 

Virtual Store Support Operator (Remote)

 Remote - USA, Remote - USA, NC 27604, United States of America

Location Remote - USA, North Carolina

Category Retail Operations

Job Type Full time

Job Id R-0527879 E-Advance LLC (200)

Job Description

The Retail Customer Care Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, return voicemails and respond to emails. The Retail Customer Care Phone Support Operator is primarily responsible for locating proof of purchase for items bought in store, assists with return/exchange refusals, experiences within a store location and partnering with our store leadership via email and phone to resolve opportunities. The Retail Customer Care Phone Support Operator is able to provide resolutions to most concerns or partner with our store team members to find the best resolution for the customer. The operator is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to successfully serve our Customers and store Team Members better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. Our extensive training program provides analysts with the tools they need to make judgment calls in the moment to offer exceptional customer service with their own style.

This role requires a stable internet connection to get you throughout the Workday.

You must live within the Eastern Time Zone to be eligible for this role.

Essential Duties and Responsibilities:

• Maintains composure while de-escalating customer issues
• Maintains and updates customers information in a case management system
• Close sales, upsell and process credit card payments
• Provide first level website technical support
• Follows up on outstanding items to issue completion
• Document each customer interaction in a case management system
• Meet or exceed company set targets for calls/chats handled, Team KPIs, customer satisfaction score, adhering to schedule and QA scores
• Provide guidance through the Advance Auto Parts in-store shopping experience
• Partner with other departments and store team members to resolve customers concerns
• Responsible for working incoming cases
• Provide knowledgeable answers to questions about company policies and procedures
• Maintain Advance Auto Parts product and policy knowledge
• Notify business partners of potential opportunities taken place within a store location
• Complete training courses by company set due date

Requirements:

• Excellent written communication skills
• Must be able to multi-task

• Typing speed of at least 45 words per minute
• Must be available to work any shift between Monday-Friday 9:00am-6:00pm EST or until queue is cleared for closing shifts.
• Must be available to work holidays. We are closed on Christmas Day and Thanksgiving Day.
• Must thrive and be adaptable to an ever-changing fast pace environment
• Regular, dependable attendance and punctuality
• Demonstrated ability to work well with other departments, peers and business partners
• Excellent problem-solving skills, with a demonstrated ability to identify operational problems, recommend optimum solutions and follow through to resolution
• Must be available to attend entire paid training class
• Pass Background Check

Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role.

Hours of operation: 8:30am - 5:30pm EST

What does Advance have to offer you?

• 401k Retirement Savings Plan with competitive company match
• Paid Time Off and Sick Time
• Opportunity for overtime
• Special Recognition awards
• Opportunity for growth and promotion
• Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as Customer Service Operator
• Employee Discount Program
• Health, Dental, Vision and Prescription Drug Insurance
• Health Savings Account
• Medical and Dental Flexible Spending Accounts
• Employee Assistance Program
• Company paid Life insurance
• Company paid short & long term disability insurance
• Annual increase based on performance
• Positive work environment
• Team Member Networks available
• Volunteer Opportunities
• Military Leave, Jury Duty and Bereavement Pay
• Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave
• Visit our benefits website to view the many other benefits we offer: https://www.advanceautoparts.jobs/en-US/page/benefits

Education and/or Experience

• High school diploma or General Education Degree (GED); and
• Minimum of 2 years related experience and/or training or equivalent combination of education and experience
• Call Center or Customer Service experience preferred but not required
• French/English or Spanish/English desired but not required
• Automotive Knowledge desired but not required

Supervisory Responsibilities:

None

Certificates, Licenses, Registrations:

None Required, ASE preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

#LI-AM1

Compensation Range13.50 USD PER HOUR - 15.25 USD PER HOUR

Benefits Information

California Residents click below for Privacy Notice:

Virtual Store Support Operator (Remote)

Remote - USA, Remote - USA, NC 27604, United States of America

Location Remote - USA, North Carolina

Category- Retail Operations

Job Type- Full time

Job Id R-0525487 

Advance Stores Company Inc (500)

Job Description

The Retail Customer Care Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, return voicemails and respond to emails. The Retail Customer Care Phone Support Operator is primarily responsible for locating proof of purchase for items bought in store, assists with return/exchange refusals, experiences within a store location and partnering with our store leadership via email and phone to resolve opportunities. The Retail Customer Care Phone Support Operator is able to provide resolutions to most concerns or partner with our store team members to find the best resolution for the customer. The operator is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to successfully serve our Customers and store Team Members better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. Our extensive training program provides analysts with the tools they need to make judgment calls in the moment to offer exceptional customer service with their own style.

This role requires a stable internet connection to get you throughout the Workday.

You must live within the Eastern Time Zone to be eligible for this role.

Essential Duties and Responsibilities:

• Maintains composure while de-escalating customer issues
• Maintains and updates customers information in a case management system
• Close sales, upsell and process credit card payments
• Provide first level website technical support
• Follows up on outstanding items to issue completion
• Document each customer interaction in a case management system
• Meet or exceed company set targets for calls/chats handled, Team KPIs, customer satisfaction score, adhering to schedule and QA scores
• Provide guidance through the Advance Auto Parts in-store shopping experience
• Partner with other departments and store team members to resolve customers concerns
• Responsible for working incoming cases
• Provide knowledgeable answers to questions about company policies and procedures
• Maintain Advance Auto Parts product and policy knowledge
• Notify business partners of potential opportunities taken place within a store location
• Complete training courses by company set due date

Requirements:

• Excellent written communication skills
• Must be able to multi-task

• Typing speed of at least 45 words per minute
• Must be available to work any shift between Monday-Friday 9:00am-6:00pm EST or until queue is cleared for closing shifts.
• Must be available to work holidays. We are closed on Christmas Day and Thanksgiving Day.
• Must thrive and be adaptable to an ever-changing fast pace environment
• Regular, dependable attendance and punctuality
• Demonstrated ability to work well with other departments, peers and business partners
• Excellent problem-solving skills, with a demonstrated ability to identify operational problems, recommend optimum solutions and follow through to resolution
• Must be available to attend entire paid training class
• Pass Background Check

Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role.

Hours of operation: 8:30am - 5:30pm EST

What does Advance have to offer you?

• 401k Retirement Savings Plan with competitive company match
• Paid Time Off and Sick Time
• Opportunity for overtime
• Special Recognition awards
• Opportunity for growth and promotion
• Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as Customer Service Operator
• Employee Discount Program
• Health, Dental, Vision and Prescription Drug Insurance
• Health Savings Account
• Medical and Dental Flexible Spending Accounts
• Employee Assistance Program
• Company paid Life insurance
• Company paid short & long term disability insurance
• Annual increase based on performance
• Positive work environment
• Team Member Networks available
• Volunteer Opportunities
• Military Leave, Jury Duty and Bereavement Pay
• Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave
• Visit our benefits website to view the many other benefits we offer: https://www.advanceautoparts.jobs/en-US/page/benefits

Education and/or Experience

• High school diploma or General Education Degree (GED); and
• Minimum of 2 years related experience and/or training or equivalent combination of education and experience
• Call Center or Customer Service experience preferred but not required
• French/English or Spanish/English desired but not required
• Automotive Knowledge desired but not required

Supervisory Responsibilities:

None

Certificates, Licenses, Registrations:

None Required, ASE preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

#LI-AM1

Compensation Range13.50 USD PER HOUR - 15.25 USD PER HOUR

Benefits Information

California Residents click below for Privacy Notice:

https://jobs.advanceautoparts.com/us/en/disclosures

Confidential Legal Secretary-Juvenile Dependency-25277005JD

Salary: $52,832.00 - $87,672.00 Annually

Location: County of San Diego, CA

Job Type: Regular - Full time

Remote Employment: Remote Optional

Job Number: 25277005JD

Department: County Counsel

Division: Juv Dep

Opening Date: 05/30/2025

Closing Date: 6/9/2025 11:59 PM Pacific

Job Summary

The County of San Diego has current openings for CONFIDENTIAL LEGAL SECRETARY-JUVENILE DEPENDENCY

Are you a self-motivated individual ready to apply your legal secretarial experience in a fast-paced environment? Apply today!

The current vacancies are located in the Office of County Counsel's Juvenile Dependency Division. The Office of County Counsel generally supports a hybrid teleworking schedule with a mix of in-office and remote work which may be available in this position after the training period.  

Confidential Legal Secretaries are responsible for composing and preparing highly confidential legal documents. They provide legal secretarial services for attorneys and other professional staff for the Office of County Counsel Department. As a Confidential Legal Secretary, you may be exposed to highly emotionally charged cases.

Click here to view the complete job description for this classification.

We are seeking candidates who have experience and/or an interest in Juvenile Dependency Law.  Confidential Legal Secretaries within Juvenile Dependency provide assistance at the screening desk, trial team, and appellate team. Confidential Legal Secretaries will be responsible for, but not limited to: trial preparation; filing motions, letters, Respondent’s briefs; drafting, processing, and serving of legal documents; coordinating court appearances, witness testimony, and hearing dates.

The ideal candidate is a self-starter who can effectively prioritize multiple tasks and assignments; apply their knowledge of basic legal processes and procedures to efficiently compose and prepare highly confidential legal documents; review a variety of legal documents for completeness and accuracy; maintain confidentiality of sensitive information pertaining to the decision-making process of the County; and be a team player with excellent communication skills and initiative.

Selection Interview Dates
   
The timeline for this recruitment is outlined below.  

• Interviews, Job Offers and Background Process begin shortly after the application period closes. Note: Current County employees may be excluded from additional background screening. 
• Current County employees may be excluded from additional background screening. 
• Pre-employment Medical Screening: Approximately 3 days following successful background investigation results.
• Anticipated Start Date: Start date will be based upon successful completion of medical screening or other mutually agreed upon date. 

If you are not selected for this interview process, you may have the opportunity to compete for future vacancies.

Minimum Qualifications

1. One (1) year of full-time experience performing legal secretarial duties for attorneys or other professional staff in a legal office, which must have included preparing briefs and pleadings, checking citations, setting up depositions, maintaining files and calendars, screening phone calls and using computers; OR,
2. Completion of a legal secretarial curriculum at a community college or a recognized accredited business school

Attachments

In order for your education to be considered, you must attach a copy of your degree transcripts, diploma and/or foreign equivalency report at the attachments section of your application. Required attachments already submitted do not need to be resubmitted. Please submit only the documents required. Additional documentation, such as awards, letters of recommendation, unsolicited certifications, etc. will not be added to your application file.

Condition of Employment

As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process.

Evaluation

Qualified applicants will be placed on a six (6) month employment list based on scores received during the evaluation of information contained in their employment and supplemental applications. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce.

The most highly qualified candidates, based on the evaluation results, will be referred for an interview.  Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Resumes will not be accepted in lieu of the application Work History and/or supplemental questionnaire.

As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
 
Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
 
Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!

The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) (Download PDF reader) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all.

Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law.

The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority.

Enrollment/Billing Senior Representative - Village Fertility Pharmacy - Hybrid - Scottsdale, AZ

Location: Scottsdale, Arizona, United States of America (Hybrid)

Category: Customer Service & Claims  

Posted Date: 06/05/2025  

Job Id: 25002409

Role Overview:

The Enrollment/Billing Senior Representativeworks under the direction of the Manager of RCM to maintain the accuracy of Village Fertility Pharmacy’s Accounts Receivable balances to ensure accuracy and timeliness of balances.

Essential Functions:

• Coordinates billing and collection across multiple payors.
• Utilizes knowledge of accounting and pharmacy systems to ensure proper posting and reconciliation of payments across multiple payors. 
• Downloads reports from multiple portal locations daily/weekly as assigned.
• Downloads Leadernet reports daily and send to TPMS.
• Downloads credit card payments daily and assist with reconciliation of payments.
• Works directly with the shipping and scheduling teams to ensure front-end accuracy on completion of orders.
• Maintains multiple email boxes, instant messages, and communications with operations team on billing issues.
• Posts manual payments for patient accounts and handles patient account issues.
• Performs necessary investigation and collection procedures required to keep accounts receivable balances current & accurate.
• Communicates adjustments and reconciliations with finance department to enable accurate financial reporting.
• Works proactively with patients to educate them about their account balances, process payments and facilitate their questions. 
• Creates invoices and history reports as needed and requested.
• Processes monthly patient account statements and invoices.
• Determines required adjustments to billed claims and adjusts claims as needed on a timely basis based on existing policy and procedures and reports them to Manager and Lead Analyst for processing. 
• Reviews aging reports for clinic billing and patient accounts regularly.
• Reconciles credit card payments for multiple locations to pharmacy systems.
• Processes credit card payments as needed for office and patient payments due.
• Assists operations team with weekly claims reversals as needed.
• Assists accounting team with tasks as needed.
• Performs other duties and responsibilities as needed.

Requirements:

• Must be local to Scottsdale, AZ as training will be onsite followed by a hybrid schedule of 3 days onsite, 2 days remote
• Must be able to able to work an 8 hour shift Monday - Friday within this timeframe: 7:30am - 5pm MST
• HS diploma or GED required
• Experience in healthcare setting working in insurance and/or patient billing preferred
• 1+ year experience in specialty office, medical billing, or pharmacy preferred
• Proficient computer skills including all Microsoft programs
• Experience with accounts receivable & reconciliation functions preferred
• Basic knowledge of medical terminology, as well as a baseline understanding of specialty medications
• In-depth knowledge of insurance coverage, terminology, and benefit investigation
• Able to communicate coverage details to patients and providers
• Ability to exercise judgment under pressure and use analytical ability to affect solutions
• Ensure that customers have a positive experience; commits to meet customer expectations
• Have effective communication, people, and organizational skills (verbal and written)
• Be flexible to help with other jobs as needed
• Capability to multitask is essential without sacrificing quality and attention to detail
• Ability to thrive in a fast-paced environment/ growing business with daily and weekly deadlines

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Driving Growth. Improving Lives.

Apply Now  Save

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About The Cigna Group
​​​​​​​Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Outbound Care Associate

Location: Remote, Florida

Remote Job: Remote Job: Yes

Time: Full time

Department: CenterWell Senior Primary Care

Job ID: R-372605

Description

Become a part of our caring community and help us put health first
 

The Outbound Care Associate is responsible for engaging with members through outbound calls with the primary goal of scheduling virtual appointments with healthcare providers. This role requires a strong focus on customer service, effective communication, and the ability to persuade members to take proactive steps in managing their health through virtual care options.

Job Functions

• Conduct outbound calls to members to promote and schedule virtual appointments.
• Effectively communicate the benefits of scheduling virtual appointments and how they can enhance members' healthcare experience.
• Utilize persuasive techniques to encourage members to agree to schedule an appointment.
• Address any questions or concerns members may have regarding virtual services, providing accurate information and support.
• Maintain detailed records of each call, including member responses and scheduled appointments, in the customer relationship management (CRM) system.
• Performs follow up with members, outside entities and/or providers. Ensures responses to member and/or provider inquiries are completed on a timely basis to achieve service and quality
• Collaborate with team members and supervisors to achieve weekly and monthly scheduling targets.
• Stay informed about healthcare services and offerings to provide up-to-date information to members.
• Adhere to all compliance and regulatory requirements when handling member information.

Required Qualifications

• 2 year plus previous experience in a call center or customer service role
• Minimum of 3 years’ experience in a sales or customer service role, where persuasive communication was essential to achieving targets.
• Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
• Ability to build rapport and establish trust with members over the phone.
• Strong verbal communication and active listening skills including knowledge of medical terminology
• Strong typing and computer navigation skills
• Excellent organizational and time-management skills.
• Goal-oriented with a proven track record of meeting performance targets.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications

• Familiarity with healthcare services and virtual appointment scheduling.
• Experience with Electronic Medical Records.
• Previous experience interacting with the senior population.
• Bilingual in English/Spanish with the ability to speak, read and write in both languages without limitations and assistance

Scheduled Weekly Hours: 40. May require occasional evening or weekend shifts based on business needs.

** PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format) **

Use your skills to make an impact
 

Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format – HireVue

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. ​

Benefits

 Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 $45,000 - $60,900 per year

 This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Apply now

Request an Accommodation
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ADA@humana.com for assistance.

Employment Fraud Notice
Humana will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. Learn more about identifying and preventing employment fraud or report a suspected employment fraud case.

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Inbound Contacts Representative

Remote Job: Remote Job: Yes

Schedule: Full time

Category: Administrative and Support Services

Department: CenterWell Pharmacy

Job ID: R-372905

Description

Become a part of our caring community and help us put health first
 

The Inbound Contacts Representative 1 represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Job Description

Location: Work at home in FL, IN, OH, TN, AZ, MO, NM, NC

Schedule: Not determined yet, must be flexible to work any shift Monday through Saturday between 8AM and 11PM EST. You will work (5) 8 hour shifts.

The Inbound Contacts Representative 1 addresses customer needs which may include complex benefit questions, resolving issues, and educating members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

In our CenterWell Specialty Pharmacy (CWSPC) department, we operate as an inbound call center dedicated to managing specialty medication needs for our members. Our primary responsibilities include scheduling the delivery of specialty medications directly to members' homes or their designated medical office (MDO). In addition, we address various benefits-related inquiries from our members, ensuring they have comprehensive information and support. Collaborating with multiple departments, we aim to provide seamless and efficient assistance to our members. The role also requires adept skills in de-escalating calls, ensuring that every member interaction is handled with the utmost care and professionalism.

Use your skills to make an impact
 

Required Qualifications

• 2 years of customer service experience
• Must live in one of the following states: FL, IN, OH, TN, TX, MO, AZ, NM, NC
• Strong customer service orientation
• Strong attention to detail
• Strong typing and computer navigation skills
• Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
• Effective verbal and listening communication skills
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Associate's or Bachelor's Degree
• Previous Specialty Pharmacy experience
• Previous inbound call center or related customer service experience
• Healthcare experience
• Fluency in Spanish

Additional Information

We have a strict attendance policy especially during the first (180) days. New hires cannot have any more than (4) instances including being tardy (logging in late at the beginning of your shift and coming back from lunch or break late), early leave, or call offs.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 $38,000 - $45,800 per year

Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Apply now

Request an Accommodation
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact ADA@humana.com for assistance.

Employment Fraud Notice
Humana will never ask a candidate for money for work equipment and network access or request access to personal accounts during the application process. Learn more about identifying and preventing employment fraud or report a suspected employment fraud case.

California Resident Applicants
If you are a California resident applying for a position and would like to review our California Applicant Privacy Policy, click here: CA Resident Applicant Privacy PolicyHide map

• Business Area: Clinical & Care Management
• Job Type: Full time
• Date Posted: Apr 15 2025
• Job Number: 1566875

Care Coordinator II

Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

This is a field position. Candidate must reside in Lincoln county, AR.

Position Purpose: Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate
• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service
• May support performing service assessments/screenings for members and documenting the member’s care needs
• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
• Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
• Provide education on benefits and resources available
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a High School diploma or GED
Requires 1 – 2 years of related experience

License/Certification:

Pay Range: $17.50 - $27.50 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Location

Macon, Georgia, Charlotte, North Carolina, Albany, New York, West Valley City, Utah, Fort Lauderdale, Florida, Virginia Beach, Virginia, Lakewood, Tennessee, Pahrump, Nevada, Gilbert, Arizona, San Antonio, Texas

Employment Type

Full time

Location Type

Remote

Department

Insurance

About the Opportunity:

Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.

We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!

How you will make an impact:

• Respond to inbound calls from existing customers
• Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
• Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
• Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!

Who you are:

• You can multitask and manage multiple competing priorities
• You are passionate about helping others

Compensation and perks:

• Hourly wage: $18.00 - 21.00
• We will pay for your P&C license (expected within 60 days after starting)
• Medical, dental, vision insurance, 401K match
• Ability to work remotely (we provide work equipment)
• Ongoing training and mentorship from our leadership team
• An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them

Schedule:

• Monday to Friday 12:30pm - 9pm ET

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai

About Jerry.ai:

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

• Business Area: Customer Care
• Job Type: Full time
• Date Posted: Jun 06 2025
• Job Number: 1575038

Customer Service Advocate II - Outbound

Description

You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

**Hours 10:30-7:00 CST

Position Purpose: Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or changes made to products, gather information, and ensure a successful experience. Facilitates the reach outs via outbound calls to provide providers with timely, accurate, and personalized support.

• Reaches out to members and/or providers for educational or informational purposes to help support solutions or concerns
• Escalates calls in the event providers are unable to deliver solutions
• Serves as the front-line support on various member and/or provider inquiries, requests, or concerns
• Assists with sharing product awareness campaigns, policy changes, directory audits, monthly provider satisfaction surveys, and basic claims related outreach with providers
• Maintains performance and quality standards based on established contact center metrics
• Expands knowledge on primary market and/or plan, and may expand to cover additional markets and/or plans that may require minor research (e.g., benefits eligibility)
• Documents information including demographics, call summaries, and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications
• Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a High School diploma or GED. Requires 1 – 2 years of related experience. May require vocational or technical education in addition to prior work experience. Vocation or technical education may include additional on-the-job training or continuous learning education. Experience in a contact center environment preferred.Pay Range: $17.50 - $27.50 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Location: Beverly Hills, CA
Type: Remote
Schedule: Full Time

Job description

Business Development Representative

Ready to Think Outside the Box and Take Your Career to the Next Level?

American Health Connection has immediate opportunities for dynamic, innovative, and driven remote Business Development Representatives to help drive our expanding business forward. This is a remote, full-time position with comprehensive benefits. We want to hear from you if you’re passionate about discovering new opportunities, leveraging creative strategies, and redefining traditional business development tactics!

Who We Are: American Health Connection (AHC) is the healthcare industry’s only all-inclusive, full-service, virtual central scheduling and patient communications service. Our Patient Communication Management® service offers customized, scalable solutions that streamline every aspect of patient scheduling and engagement—cost-effectively and seamlessly. AHC is the nation’s first healthcare-dedicated centralized scheduling provider. For over 15 years, we have transformed patient call center services to dramatically improve patient and physician satisfaction. To learn more, visit www.AmericanHealthConnection.com.

What You’ll Do: We're not just looking for Sales Development Representatives to follow a playbook—we need trailblazers ready to challenge the status quo and introduce fresh, strategic approaches to build our healthcare business.

Your role will include:

● Identifying and researching target medical health system companies with an eye for untapped opportunities.

● Networking creatively to build relationships and open doors in unconventional ways.

● Developing and executing innovative email and telephone campaigns to generate new business.

● Aptitude in navigating corporate structure to find decision makers.

● Driving revenue growth and collaborating to manage your dynamic sales pipeline.

● Providing insightful feedback to corporate leadership, identifying new growth areas and market trends. What You Bring to the Table: We’re looking for creative thinkers and fearless innovators who thrive in environments that welcome new ideas and celebrate bold strategies.

● Proven skill for spotting and seizing opportunities others might miss.

● A passion for outside-the-box thinking and the ability to implement ideas that drive actual sales results.

● Openness to feedback and a growth mindset, always seeking to refine your approach.

● Self-motivation, goal orientation, and the tenacity to pursue ambitious targets

● A track record of sales success is strongly preferred.

● Healthcare or political experience strongly preferred.

● Proficiency with CRM and lead generation platforms such as Zoho and ZoomInfo) as well as MS Office.

● A college degree in healthcare or medical field is strongly preferred.

● Strong communication skills—both written and verbal—to engage and persuade diverse audiences.

● Bi-lingual skills, Spanish is preferred.

● Flexibility to travel to conferences and trade shows as needed is preferred.

Compensation and Benefits:

● Competitive base salary plus performance-based commission.

● Comprehensive benefits package, including 401(k) with company match, medical, dental, vision, life insurance, and more.

Applicant must reside in the continental United States.

Call Center Customer Service Rep

Location: Remote

Schedule: Full Time

Job type: Entry Level

Pay rate: starting at $16.50 per hour

Start date: 
- Monday, June 2nd

Full Time: Shifts range between 8AM - 7PM Monday - Friday.
 

JOB SUMMARY
An Alivi Customer Service Representative (CSR) will provide prompt and courteous support to the members of our health plan partners in English (Spanish fluency a plus) and address inquiries about our transportation services. The CSR role requires excellent communication skills in both English and Spanish, empathy, patience, and attention to detail during data entry and while speaking with members.
 

DUTIES & RESPONSIBILITIES

• Handle inbound calls in both English and Spanish from health plan members and representatives, regarding transportation services offered through our health plan.
• Meet or exceed productivity metric goals including Average Handle Time, Quality Assurance, Calls per hour and Customer Satisfaction after call survey.
• Follows all HIPAA and compliance protocols to ensure the protection of all members protected health information (PHI).
• Escalates transportation and customer service concerns to contact center leadership team.

REQUIREMENTS

• Minimum of 6 months of inbound Contact Center experience or transferable healthcare experience.
• High School degree or equivalent.
• Must be able to sit for 8 hours or more a day wearing a headset.
• Must have a secure, quiet, distraction-free workspace, without any conflicting responsibilities during scheduled work shift (conflicting responsibilities may include caring for family members.)
• CSR’s must have a download speed of 80 to 100-mbps and upload speed of 12 to 20-mbps.
• Excellent written, communication and data entry skills.
• Moderate experience in Microsoft Teams, Outlook, and Word.
• Must be able to adapt to high and a fast-paced call volume.

This position is eligible for our Schedule Adherence Program:

• Agents who adhere to their shift for two consecutive weeks will be eligible for a $100 bonus per pay period. ​

Employee Referral Program:

• Employees who refer an individual for employment at Alivi are eligible to earn a $500 referral bonus.
• The referral must be in good standing after completing their 90 day probationary period.