Remote Patient Services Representative

Job description

Patient Services Representative

American Health Connection has immediate opportunities for Work-from-Home Patient Services Representatives.

American Health Connection provides patients with full-service, virtual central scheduling and communications services. Each Patient Services Representative is assigned to a team that supports a medical health system client. This is a regular, full-time position with virtual training and employee benefits and is 100% remote. No on-camera! No contracts! For more information, visit our website at www.AmericanHealthConnection.com.

Come join our team! This is a virtual call center position, so you know that when you disconnect the patient call, you are done with that task and will move on to the next patient phone call.

• Must have a minimum of one year of high-volume scheduling experience in a call center environment. Representatives can expect to handle 75+ calls back-to-back per shift. Medical experience is a plus. Telephonic call center, no on-camera.

• Electronic medical record system (EMR/HER) experience. • Proficient and self-sufficient on a desktop computer and have a sense of urgency in assisting patients.

• Candidates must have exceptional communication skills, including written (legible, concise, and with appropriate spelling) and verbal, including proper phone etiquette.

• We require a private, noise-free, HIPAA-compliant space at home.

• High school diploma or equivalent.

• Proficient knowledge of Microsoft Office Suite is required.

FULL-TIME DAY SHIFTS AVAILABLE: Monday – Friday and must be available for rotating weekends.

Hourly Rate Starts At $17.00 We offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!

COMPUTER REQUIREMENTS - Must agree to meet these requirements after signing our offer letter and before the start date. Do not purchase equipment until a job offer is extended.

**Computer Requirements: Must be a desktop computer.

**Must be on a static location or address; devices such as laptops and Chrome books are not acceptable due to security concerns

** Computer Type: Mini, Full Tower, All-in-One Operating System: Windows 11; Mac OSX Monterey or newer Processor (CPU): Intel i5 / Ryzen 5 / M1 or better (4-8 Cores) Memory (RAM): 8GB or higher

**Monitor Requirements: 22-inches or bigger; Dual Monitor is highly recommended Input Device: A proper non-mechanical USB keyboard and mouse are required.

**Internet Requirements: No Wifi - Cable or Satellite connection only Internet Provider Type: Cable Internet or Starlink Satellite connection.

**Computer Internet Connection Requirements: Wired Ethernet connection. Internet Speed: 60mpbs for Download and 15mpbs for Upload Minimum

**Headset Requirements: Must have two headsets at all times in case of emergency

**. Preferred vendor provides price discounts and free shipping.

• Required Headset: HP/Poly Blackwire or Plantronics Blackwire 3320

• Connection Type: USB Wired Headset

• Headset Type: Stereo or Dual-Ear

• Microphone: Noise Cancelling

*Our healthcare agents must have private, noise-free, HIPAA-compliant space at home. Must reside in the continental United States.

Represented Bodily Injury Adjuster – NY, NJ, PA (Remote)

Allstate - United States

Fully Remote – As long as you live in the country specified in the job posting, you are not required to work in an office.

Early Career Professional

Claims

Job # : R17650

Posted on June 3, 2025

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job!

As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair and timely injury settlements with all parties involved.

Job Description

Candidates for this role must reside in the Eastern or Central Time Zones.

This position is not available to residents of California, Alaska, Hawaii and Puerto Rico.

Allstate Benefits

• Being a part of Allstate means you receive a benefits package from Day 1 of employment.  This includes time off, healthcare, retirement, and more.  That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:
• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit https://www.allstate.jobs/benefits/ to learn more.

You’ll wear a few hats to fill a few roles throughout your day that all require a level of experience:

• The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. You lead with empathy, always.
• The Investigator – you’ll confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
• The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
• The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
• The Recorder –you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim. 

Qualifications

• Prior represented third-party casualty claim handling experience is required
• NY, NJ, PA claims experience required
• 2-5 years of complex/severe Bodily Injury claim handling experience is preferred
• Prior litigation claims experience a plus
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Proficient knowledge of insurance policies, coverage, and liability determination and state regulations.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.
• Proficient in Microsoft Office Suite a plus

Notice of Licensing Requirement

• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor.  If applicable, you will be required to secure license(s) within 60 days of hire.
• If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Sign On Bonus:

You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.*

**Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.

#LI-KS1

Skills

Business Communications, Critical Thinking, Fraud Investigations, Information Collection, Time Management

Compensation

Compensation offered for this role is $50,000.00 – 82,542.50 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Benefits

Experience the benefits that make Allstate a great place to work.

*Benefits vary based on position.

Health

• Medical, dental and vision coverage
• HSAs and FSAs
• Wellbeing programs
• Free therapy sessions

Retirement

• 401(k) plan
• Pension plan
• Free financial counseling

Work-life balance

• Paid time off
• Work flexibility

Career development

• Talent shares
• Tuition reimbursement
• Learning opportunities

Licensed Inside Sales Representative (Remote – Home-Based Work)

National General an Allstate company

Licensed Inside Sales Representative (Remote – Home-Based Work)

United States

Fully Remote – As long as you live in the country specified in the job posting, you are not required to work in an office.

Early Career Professional

Sales

Job # : R17952

Posted on June 3, 2025

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams.

As a full-time Inside Sales Representative, you will:

• Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more.
• Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.
• Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.
• Work from home to drive sales growth while delivering an exceptional, customer-first experience.

Compensation & Benefits

• Target Total Compensation: $49,400 – $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate’s discretion.
• Base Pay: $17.50 per hour
• Sign-On Bonus: $3,000 for licensed external candidates; paid after 90 days of employment
• Must complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date.

Full suite of employee benefits starting day one, including:

• Health, dental, and vision insurance
• 401(k) with company match and pension plan
• Tuition reimbursement and career development
• Wellness programs

Additional Benefits

• Paid training from day one (classroom and hands-on)
• Licensing support: study materials, exam reimbursement, and assistance
• Monthly internet stipend
• Home office equipment provided by Allstate

Why Join Allstate

• No Prospecting: Warm leads delivered directly to you
• Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company
• Supportive Culture: Learn from best-in-class leaders and motivated teammates
• Trusted Brand: Be part of a company with 90+ years of industry experience
• Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer’s needs

Requirements

• At least 1 year of experience in sales or customer service (with a sales focus)
• Active Personal Lines or Property & Casualty license in your state of residence (preferred)
• If unlicensed, willingness to obtain a Personal Lines or Property & Casualty license with Allstate’s support
• High school diploma or GED required
• Reliable high-speed internet with wired connection (Ethernet)
• Dedicated, distraction-free home workspace (equipment provided)
• Comfortable working evenings and weekends
• Receptive to feedback and performance coaching
• Strong communication, critical thinking, and multitasking skills
• Competitive, highly self-motivated and enjoys being rewarded for your efforts
• Able to work independently and hold yourself accountable for your performance 
• Ability to navigate multiple computer systems simultaneously

*This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, or Hawaii residents

Compensation

Target Total Compensation: $49,400 – $74,100 per year (Base Pay + Uncapped Performance-Based Incentives). Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at Allstate’s discretion.

Base Pay: $17.50 per hour

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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Benefits

Experience the benefits that make Allstate a great place to work.

*Benefits vary based on position.

Health

• Medical, dental and vision coverage
• HSAs and FSAs
• Wellbeing programs
• Free therapy sessions

Retirement

• 401(k) plan
• Pension plan
• Free financial counseling

Work-life balance

• Paid time off
• Work flexibility

Career development

• Talent shares
• Tuition reimbursement
• Learning opportunities

Alaska Airlines - Reservations Sales Agent

(work from home Idaho)

Location: Boise, Idaho

Schedule: Full-Time

The Team

From our call centers or their homes, contact center and reservations agents handle everything from urgent travel plan changes to mileage plan award travel. Our agents are out-of-the-box thinkers who engage each guest interaction with kindness. We want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary

The Reservations Sales Agent (RSA) is responsible for assisting guests with information regarding fares, flight schedules, routings and policies at Alaska Airlines (AS), Hawaiian Airlines (HA), Horizon Air (QX), Sky West (OO) and our Alliance partners. As a member of the reservations team, this individual contributor role verifies availability of space, confirms reservations and makes appropriate changes to reservations and tickets. This is a work at home, union represented position.

Key Duties

• Perform a variety of guest service functions via multiple channels including:
  • Answer incoming inquiries and match the features and benefits of Alaska Airlines and Hawaiian Airlines to the needs of the guest.
  • Answer guests’ inquiries regarding all aspects of their travel on Alaska Airlines, Hawaiian Airlines, and on Horizon Air or on our travel partners.
  • Make new reservations and change existing reservations on scheduled domestic and international flights, administer refunds, and handle flight recovery.
  • Assist guests with technical website and mobile navigation needs.
• Handle guests’ questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve issues with first interaction resolution.
• Operate within a variety of complex computerized systems to assist guests and daily operations.
• Proactively create a positive service-oriented environment for guests.

Day in the Life

To tell you more about the role, challenges, and rewards of being an Alaska Reservations Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.

If you are unable to view the video, click thislink.

Job-Specific Experience, Education & Skills

Required

• 2 years of customer service or community service experience.
• Must reside and work from a remote home office within the state designated in the posting at or before the time of application. Some in-office time is required for initial training.
• Exceptional interpersonal skills, including a professional and pleasant phone demeanor, clear, pleasant, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.
• Excellent communication skills (e.g., verbal, written, and listening).
• Demonstrated proficiency and agility with adopting, utilizing and navigating new and rapidly changing technologies and applications on handheld and other multi-media devices.
• Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner.
• Ability to work in a process-oriented environment.
• Proficiency with general computer programs, keyboard skills, and Microsoft Office applications (e.g., Word, Excel, PowerPoint, Teams and Outlook).
• Typing speed of at least 30 WPM at an efficiency of 85% or better.
• Ability and willingness to work a flexible schedule including weekends, holidays, and overtime in a 24/7/365 operation.
• Reliable, punctual attendance
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Airline or travel industry experience.
• Spanish language proficiency.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting Rate

USD $19.98/Hr.

Pay Details

The starting wage for this role is specified in the job posting and represents the minimum pay for this position. During training and while working in the office, this will be the applicable rate. After completing training and transitioning to remote work, the wage may be adjusted to align with the local minimum wage of your remote work location (home address). However, the pay will never be lower than the rate listed in the job posting, regardless of local minimum wage requirements.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 6/5/2025
Employment Type Full-Time
FLSA Status Non-Exempt
Regular/Temporary Regular
Requisition ID 2025-14655

Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.

Alaska AirlinesReservations Sales Agent (work from home Arizona)

Location: Phoenix, Arizona

Time Type: Full-time

The Team

From our call centers or their homes, contact center and reservations agents handle everything from urgent travel plan changes to mileage plan award travel. Our agents are out-of-the-box thinkers who engage each guest interaction with kindness. We want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Role Summary

The Reservations Sales Agent (RSA) is responsible for assisting guests with information regarding fares, flight schedules, routings and policies at Alaska Airlines (AS), Hawaiian Airlines (HA), Horizon Air (QX), Sky West (OO) and our Alliance partners. As a member of the reservations team, this individual contributor role verifies availability of space, confirms reservations and makes appropriate changes to reservations and tickets. This is a work at home, union represented position.

Key Duties

• Perform a variety of guest service functions via multiple channels including:
  • Answer incoming inquiries and match the features and benefits of Alaska Airlines and Hawaiian Airlines to the needs of the guest.
  • Answer guests’ inquiries regarding all aspects of their travel on Alaska Airlines, Hawaiian Airlines, and on Horizon Air or on our travel partners.
  • Make new reservations and change existing reservations on scheduled domestic and international flights, administer refunds, and handle flight recovery.
  • Assist guests with technical website and mobile navigation needs.
• Handle guests’ questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve issues with first interaction resolution.
• Operate within a variety of complex computerized systems to assist guests and daily operations.
• Proactively create a positive service-oriented environment for guests.

Day in the Life

To tell you more about the role, challenges, and rewards of being an Alaska Reservations Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.

If you are unable to view the video, click thislink.

Job-Specific Experience, Education & Skills

Required

• 2 years of customer service or community service experience.
• Must reside and work from a remote home office within the state designated in the posting at or before the time of application. Some in-office time is required for initial training.
• Exceptional interpersonal skills, including a professional and pleasant phone demeanor, clear, pleasant, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.
• Excellent communication skills (e.g., verbal, written, and listening).
• Demonstrated proficiency and agility with adopting, utilizing and navigating new and rapidly changing technologies and applications on handheld and other multi-media devices.
• Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner.
• Ability to work in a process-oriented environment.
• Proficiency with general computer programs, keyboard skills, and Microsoft Office applications (e.g., Word, Excel, PowerPoint, Teams and Outlook).
• Typing speed of at least 30 WPM at an efficiency of 85% or better.
• Ability and willingness to work a flexible schedule including weekends, holidays, and overtime in a 24/7/365 operation.
• Reliable, punctual attendance
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Airline or travel industry experience.
• Spanish language proficiency.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting Rate

USD $19.98/Hr.

Pay Details

The starting wage for this role is specified in the job posting and represents the minimum pay for this position. During training and while working in the office, this will be the applicable rate. After completing training and transitioning to remote work, the wage may be adjusted to align with the local minimum wage of your remote work location (home address). However, the pay will never be lower than the rate listed in the job posting, regardless of local minimum wage requirements.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 6/5/2025
Employment Type Full-Time
FLSA Status Non-Exempt
Regular/Temporary Regular
Requisition ID 2025-14659

Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To implement this policy, we will:
(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
(2) Ensure that employment decisions are based only on valid job requirements; and
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.

Personal Vacation Planner Agent (Virtual)

Job ID 10488

Date posted 04/28/2025

Work Style Remote

Company Overview

The FUN begins with Personal Vacation Planners! This outbound telephone sales position provides you with a database of guests with whom you will build relationships to drive sales. These warm leads consist of guests actively planning a cruise, past guests, and individuals that have expressed an interest in cruising with Carnival. This is a high-volume, fast-paced sales environment where quotas and metrics must be achieved. Enjoy a flexible schedule after the first year, unlimited earning potential, and a highly-engaging and supportive work environment. If you have a winning personality, a passion for sales, and are motivated by financial success, then we want you to join our team.

• Full Time
• No travel required, fully remote
• Average Salary $80 - $85k

Our Culture Essentials

What makes a successful PVP team member at Carnival? Check out the top traits we’re looking for and see if you have what it takes to become our next star!

Responsibilities

Job ID 10488

Location Miramar FL

Date posted 04/28/2025

*****ONLY OPEN TO FL, GA, TX, NC****

We're looking for enthusiastic, customer-centric sales professionals like you to join our upcoming VIRTUAL Personal Vacation Planner (PVP) Agent training class.

This position involves selling cruise vacation packages and related products through outbound calls, text messages, emails and social media using Carnival-approved applications. The role requires building rapport with customers to understand their travel needs and generate sales. Responsibilities include managing the Customer Relationship Management (CRM) system, scheduling follow-up appointments, and converting leads into cruise reservations. The ideal candidate must be customer-oriented with a focus on relationship building to encourage repeat business and referrals. The role demands working independently to meet monthly sales and productivity targets.

ESSENTIAL FUNCTIONS:

• Initiating conversations through calls, texts and approved communication channels to drive sales, acting on leads and/or prospects. 
• Present cruise products and make travel recommendations.
• Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
• Maintain the Customer Relationship Management (CRM) database and build relationships with new/existing guests in order to close sales.
• Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.
• Perform other job-related functions as assigned.

QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

• Minimum High School Diploma or GED.
• Inside / outside field 1 year sales experience with proven sales success.
• Experience developing new business and new accounts with a customer service background.
• Proficient in Microsoft Office Suite.
• Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers through calls, texts, and other Carnival-approved communication channels. 
• Excellent interpersonal skills. 
• Superior prospecting, presentation and closing skills. 
• Comfortable working in an environment requiring achievement of monthly sales targets and goals. 
• Effective time management, organizational and multi-tasking skills. 
• Ability to maintain strong working knowledge of cruise products. 
• Ability to work independently and manage our Customer Relationship Management (CRM) system. 
• Good problem-solving skills.
• Consistent and reliable attendance and punctuality are essential functions of the job.
• Must be fluent in English and be able to read, write and articulate in English

OTHER:

• Shifts:
  • The training class runs for four (4) consecutive weeks:
    • Monday through Friday 09:00 AM - 06:00 PM (EST).
  • Once you've graduated from the training, your schedule will be:
    • Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST). 
  • Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month. 
• Internal candidates must have at least six (6) months in their current role, cannot be on a verbal, written or final warning in place.​​​​​​​ All applicants must advise their Coach/Manager of their interest in applying for the role.​​​​​​​
• All applicants should fill out the application thoroughly.
• Salary:
  • The starting hourly pay rate for this role is $15/hour for the first 5 pay periods. For pay periods 6 through 10, the rate is ***$11/hour for GA, NC, and TX, $13/hr for FL plus participation in the sales incentive program.  From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+.

***Or your State or City minimum hourly wage if higher

Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Additional programs include company paid term life insurance and disability coverage
• Financial Benefits:
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
• Paid Time Off
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 floating holidays to be taken at the employee’s discretion.
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  All employees gain additional vacation time with further tenure.
  • Sick Time – All full-time employees receive 80 hours of sick time each year. 
• Other Benefits
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement

ETHICS & COMPLIANCE:

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

#LI-BM1#LI-Remote

About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world’s most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

Bilingual Healthcare Customer Service Rep (Remote) | $ 15.50/hour + bonus | Starts 6/19/25

Overview

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

What You’ll Do:

• Engage and Educate: Make outbound calls to patients, members, and customers to discuss healthcare needs, benefits, and in-home or virtual healthcare evaluations.
• Bring a Sales-Minded Approach: Approach each interaction with the mindset of making a connection, building rapport, and presenting the value of the healthcare program in a way that resonates with the member’s needs.
• Turn Opportunities into Wins: Build meaningful rapport with customers, effectively explain the healthcare program, and manage resistance by addressing concerns and highlighting benefits.
• Make an Impact: Help members set healthcare goals and guide them toward meeting those goals by educating them about the program and its advantages.
• Be a Problem-Solver: Identify, research, and resolve potential issues while providing exceptional customer service.
• Promote Healthcare Benefits: Address member concerns with empathy and senior sensitivity, ensuring that conversations are value-driven and solution-oriented.
• Embrace the Service Plus Mindset: Resolve customer concerns effectively, anticipate future needs, and deliver proactive support to enhance their experience.
• Stay Goal-Oriented: Achieve productivity targets while demonstrating a strong work ethic, motivation, and commitment to making every interaction a success.
• Adapt and Adjust: Reset appointments and schedules as needed to meet customer needs and expectations.

What Success Looks Like:

Success in this role means:

• Effectively explaining the healthcare program and its benefits.
• Building trust and rapport with members to ensure they feel valued and supported.
• Using a sales-like approach to communicate the program’s value and inspire members to take action.
• Managing resistance with compassion, patience, and solutions.
• Helping members recognize the value of the program and inspiring them to set healthcare goals that align with their needs.
• Turning every interaction into a step forward in the member's healthcare journey.

What We’re Looking For:

• Passion for healthcare and supporting patients in their healthcare journey.

• High energy and enthusiasm for communicating and engaging with people, especially over the phone. We need individuals who aren’t afraid to actively engage and bring a positive, enthusiastic tone to every conversation.
• Using a persuasive and results-oriented approach to communicate the program’s value and inspire members to take action.
• Excellent communication skills, including the ability to explain, educate, and engage.
• Strong interpersonal skills to build rapport and foster trust with members.
• Ability to manage resistance and overcome objections with empathy and professionalism.
• Self-motivation and the ability to thrive in a performance-driven environment.
• A problem-solving mindset and a genuine desire to make a difference in people’s lives.

How to thrive when working at home: 

Safety

• Choose a consistent work area/office
• Make your area physically safe
• Stay organized
• Personalize your desk!
• Security
  • Privacy matters
  • Keep it quiet - remember, we are dealing with patients!
  • Protect your computer
• Support
  • Communicate
  • We coach and focus on your performance
  • Quality matters
• Success
  • Get ready for work!
  • Prepare yourself mentally
  • Use your resources
  • On your break, get outside once in a while

Why Carenet?

For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .

Qualifications

We want you to be successful, so these are some of the qualifications required:

• High School Diploma or General Education Degree (GED) required - this will be verified during background check
• Strong computer experience (data entry, screen navigation, keyboarding),
• Experience with Microsoft Outlook (email) and Word
• Excellent customer service skills
• Ability to adhere to daily schedules and duties
• Excellent oral and written communication skills
• Excellent demonstration of caring and compassion
• Able to provide 2 monitors at least 22 inches with HDMI and Display ports

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Customer Service Advisor, Remote

Location: Remote US, United States  

Category: Customer Service & Transaction Processing  

Req ID12885  

Job Type: Full-time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Customer Service Advisor, Remote 

$17.31 per hour + Performance Based Bonuses 

Full Time Schedules Between the Hours of 7am – 12am CST 

Health Benefits Start Day One! 

Are you a problem-solver who excels in handling high volume calls and helping customers to resolve issues?  Join us as a Customer Service Advisor and support customers with their post-purchase needs, from tracking orders to checking order status and more.  If you’re passionate about providing exceptional service and helping customers, feel heard, we want to hear from you!   

What You’ll Do:  

• Handle inbound calls from customers with inquiries about their recent purchases. 

• Assist customers with tracking numbers, order statuses, product returns and other post-purchase needs.  

• Use your problem-solving skills to find quick solutions and resolve any issues.  

• Help de-escalate frustrated customers with empathy and professionalism.  

• Occasionally assist with upselling or cross-selling when appropriate and necessary.  

Who We’re Looking For:  

• A compassionate and patient individual with excellent communication and soft skills.  

• Strong problem-solving abilities and a knack for de-escalating upset customers. 

• Someone who thrives in a high-volume, fast paced environment. 

• Experience in customer service or call centers is a plus, but not required- training will be provided! 

Why You’ll Love Working With Us:  

• Remote work: Enjoy the flexibility of working from home in your secured workspace. 

• Health Benefits: Medical, dental and vision coverage starting day one.  

• PTO: Accrue paid time off starting after 180 days 

• Bonuses:Performance-based bonus incentives to reward your hard work and success.  

Ready to take the next step in your career?  Apply today and join a team that’s as passionate about technology as you are! 

Requirements: 

• 18 years or older 

• High School Diploma or GED 

• Be able to successfully pass a criminal background check  

• Have at least six months experience in customer service 

• Have high speed internet access, meeting the following speeds: download 10mbps+ upload 3mbps+ Ping less than 175ms (no Wi-Fi or satellite internet, you must have an ethernet connection) 

• Ability to accurately type at least 30 WPM 

• Have a secured workspace with a door that is only accessible to you during work hours 

• Familiarity with iOS and/or macOS, or comparable technology, is preferred 

• Be flexible in working hours, seven days per week including weekend days 

• Reside in one of our US hiring zones 

We are NOT currently hiring in the following geographies:  

States: AK, CA, HI, MA, IL, MT & NY 

Metro Areas: MS-Minneapolis, IL-Chicago, NY-New York City Metro, OR-Portland, MD- Montgomery County, WA- Seattle, CO-Denver 

#RemoteAP  

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $17.31 per hour. 

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Remote Healthcare Customer Service Representative

United States

Position: Remote Customer Service Representative

Location: Work at Home

Terms: Full-time

Pay: $15/hr

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Responsibilities

• Assist customers with issues and concerns they are experiencing during the use of the product and/or service
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services

Qualifications 

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and courteous
• Customer oriented

Work Environment

• Ongoing usage of phone and computer systems
• Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.  
• Alorica will provide the equipment you need to conduct your work which may include a webcam.
• You will need to provide an Internet/Broadband Internet Connection –   DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.  
• Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. 

Physical Demands

• Constant sedentary work

Benefits
 

• Health, dental, and vision coverage/HSA
• PTO
• Paid holidays and sick time
• Optional daily pay or weekly pay
• 401K retirement plan
• Leadership programs
• Paid training and tuition reimbursement
• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
• Employee assistance program
• Additional voluntary benefits

Next Steps

1. Place an application
2. Complete your online assessment
3. Our team will review your application
4.  If selected to move forward, our team will follow up directly 

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

We are only considering candidates and hiring for this position in the following states:  Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas,Maryland, Michigan, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

• Job Identification: 225279
• Job Category: Customer Experience
• Posting Date: 05/22/2025, 09:05 AM
• Locations: 8151 Peters Road, Plantation, FL, 33324, US
• Apply Before: 06/30/2025, 09:05 AM
• Degree Level: High School Graduate
• Job Schedule: Full time
• Job Shift: Day

Remote Healthcare Customer Service Representative

Humble, TX, United States

Position: Customer Service Representative

Location: Remote

Terms: Full-time

Pay: $16.00/hr

Join Team Alorica

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Responsibilities

• Assist customers with issues and concerns they are experiencing during the use of the product and/or service
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services

Qualifications 

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and courteous
• Customer oriented

Work Environment

• Ongoing usage of phone and computer systems
• Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.  
• Alorica will provide the equipment you need to conduct your work which may include a webcam.
• You will need to provide an Internet/Broadband Internet Connection –   DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.  
• Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. 

Physical Demands

• Constant sedentary work

Benefits
 

• Health, dental, and vision coverage/HSA
• Optional daily pay or weekly pay
• 401K retirement plan
• Leadership programs
• Paid training and tuition reimbursement
• Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
• Employee assistance program
• Additional voluntary benefits

Next Steps

1. Place an application
2. Complete your online assessment
3. Our team will review your application
4.  If selected to move forward, our team will follow up directly 

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.

We are only considering candidates and hiring for this position in the following states:  Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Pharmacy Technician (Remote in NH or MA), Remote Pharmacy Technician - Amazon Pharmacy

Job ID: 2916884 | PillPack, LLC

Job details: USA, NH, Virtual Location - New Hampshire

USA, MA, Virtual Location - Massachuset

DESCRIPTION

As a Customer Service Associate, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness. Our pharmacy features a casual dress code in a nonretail facing environment.



Key job responsibilities
● Answer incoming telephone calls from Customer Care associates on a daily basis and maintain metrics as assigned
● Make outbound calls including for a variety of purposes. Including situations deemed urgent by clinical pharmacist team
● Assist clinical pharmacist team with outgoing MD, pharmacy, and/or customer calls
● Assist Customer Care Associates by providing guidance and feedback utilizing a consultative approach to continually develop staff knowledge
● Complete tickets to support Customer Care Team and Clinical RPh team
● Maintain advanced understanding of all Amazon Pharmacy’s policies and procedures as well as Amazon Pharmacy products and services
● Monitor and process all help desk assigned tasks on a daily basis
● Act as primary point of contact for escalated calls by Customer Care Associates, handle escalated calls and follow through until resolution has been met
● Manage reporting of customer complaints and provide resolution per set SLA’s, escalating as appropriate
● Investigate and report pharmacy errors
● Learn pharmacy laws and regulations nationwide
● Serve as a point of contact for any system or technology/software outages and notify all appropriate parties for resolution
● Maintain confidentiality of all customer information
● Work autonomously and proactively identify areas in need of improvement
● Constant collaboration with teammates
● Customer-centric and commitment to quality
● Work a flexible schedule - shifts will possibly start and end outside of normal business hours
● Perform other tasks assigned while working in a fast paced environment

BASIC QUALIFICATIONS

Active and unrestricted in-state Board of Pharmacy License or ability to obtain a Pharmacy Technician
License through the State Board of Pharmacy within 30 days of start date (Reimbursement assistance
provided). Additional licenses may be required if domicile state differs from state of employment.
● High school or equivalent diploma

PREFERRED QUALIFICATIONS

National Pharmacy Technician Certification (PTCB or NHA)
● Experience recognizing and identifying patient medications
● Demonstrated ability to work as an effective team member
● Strong organization skills and attention to detail
● 6+ months of relevant experience working with computer and web based tools
● Experience working under pressure in a fast-paced work environment while consistently meeting
standards for productivity and quality

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Product Retoucher, Image Processing (IP)

Job ID: 2994884 | Bop LLC

Job details: USA, MA, Virtual Location - Massachusetts

USA, WI, Virtual Location - Wisconsin

DESCRIPTION

Shopbop is looking a full-time, 40 hours Monday-Friday, Image Production Specialist with digital retouching experience to support our Madison, Wisconsin location. This team position is a great opportunity for someone who is visually precise, computer savvy, deadline driven, and excels within a fast-paced, friendly work environment. The successful candidate will demonstrate an understanding of the balance needed between artistry, organization, communication and cooperation.

While this role is primarily remote, it does require occasional in-person attendance at the Madison, WI studio location.


Key job responsibilities
• Retouch a range of high-end fashion imagery for customer facing web use.
• Produce 150+ edited assets images per day with a < 3% defect rate by following team Guides/SOPs.
• Retrieve and deliver digital assets using internal systems.
• Execute creative direction and articulate rationale for decisions in support of on-brand vision.
• Uses knowledge and skill to build, implement and /or meet assigned goals.
• Trains peers and/or contingent workforce and audits outputs.
• Produce short-term solutions at small scale levels of automation.
• Clear and concise in verbal and written communication.

BASIC QUALIFICATIONS

• 3+ years of experience on a team in a fast-paced e-commerce setting.
• 3+ years of experience using Adobe Photoshop, with strong understanding of actions, layer masking, adjustment layers, and industry best practices.
• Strong visual skills with proven understanding of naturalistic skin, fabric, color, light and shadow, and composition retouching.
• Excellent time management skills and the ability to adapt to changes to meet workflow requirements.
• Ability to manage work processes, work quality, and prioritize tasks independently with limited error.
• Proven success collaborating with stakeholders across Creative teams.
• Self-driven leader with exceptional problem solving and communication skills.
• Ability to trouble shoot with no procedure, manage escalations on routine tasks, and produce short-term solutions at small scale levels of automation.
• Ability to learn proprietary internal tools and proven success training peers.
• Experience with the Mac OSX.
• Bachelors Degree

PREFERRED QUALIFICATIONS

• Background in Photography, Design, or other related art field.
• Knowledge of the fashion industry.
• Please provide a link to a current portfolio.


Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Certified Medical Assistant | Remote | $17/hour | Starts 6/19/25

Overview

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Some of what you will be doing:

• Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
• Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
• Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
• Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
• Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
• Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
• Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
• Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.

Why Carenet?

For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. 

How to thrive when working at home:

• Safety
  • Choose a consistent work area/office
  • Make your area physically safe
  • Stay organized
  • Personalize your desk!
• Security
  • Privacy matters
  • Keep it quiet - remember, we are dealing with patients!
  • Protect your computer
• Support
  • Communicate
  • We coach and focus on your performance
  • Quality matters
• Success
  • Get ready for work!
  • Prepare yourself mentally
  • Use your resources
  • On your break, get outside once in a while

Qualifications

We want you to be successful, so these are some of the qualifications required:

• High school graduate or GED equivalent
• Medical Assistant: must be certified by the American Association of Medical Assistants or as a Registered Medial Assistant by the American Medical Technologists. 
• At least 1 year experience working as a Medical Assistant in a clinical or medical office environment
• Knowledge of medical terminology and medications
• Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
• Experience with Microsoft Outlook (email) and Word
• Excellent customer service skills
• Ability to adhere to daily schedules and duties
• Excellent oral and written communication skills
• Excellent demonstration of caring and compassion
• Must have reliable internet connection (Satellite and 5G connections are not acceptable)

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Medication Refill role is $17.00 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Healthcare Customer Service Rep (Remote)

$ 15/hour + bonus | Starts 6/19/25

Overview

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

What You’ll Do:

• Engage and Educate: Make outbound calls to patients, members, and customers to discuss healthcare needs, benefits, and in-home or virtual healthcare evaluations.
• Bring a Sales-Minded Approach: Approach each interaction with the mindset of making a connection, building rapport, and presenting the value of the healthcare program in a way that resonates with the member’s needs.
• Turn Opportunities into Wins: Build meaningful rapport with customers, effectively explain the healthcare program, and manage resistance by addressing concerns and highlighting benefits.
• Make an Impact: Help members set healthcare goals and guide them toward meeting those goals by educating them about the program and its advantages.
• Be a Problem-Solver: Identify, research, and resolve potential issues while providing exceptional customer service.
• Promote Healthcare Benefits: Address member concerns with empathy and senior sensitivity, ensuring that conversations are value-driven and solution-oriented.
• Embrace the Service Plus Mindset: Resolve customer concerns effectively, anticipate future needs, and deliver proactive support to enhance their experience.
• Stay Goal-Oriented: Achieve productivity targets while demonstrating a strong work ethic, motivation, and commitment to making every interaction a success.
• Adapt and Adjust: Reset appointments and schedules as needed to meet customer needs and expectations.

What Success Looks Like:

Success in this role means:

• Effectively explaining the healthcare program and its benefits.
• Building trust and rapport with members to ensure they feel valued and supported.
• Using a sales-like approach to communicate the program’s value and inspire members to take action.
• Managing resistance with compassion, patience, and solutions.
• Helping members recognize the value of the program and inspiring them to set healthcare goals that align with their needs.
• Turning every interaction into a step forward in the member's healthcare journey.

What We’re Looking For:

• Passion for healthcare and supporting patients in their healthcare journey.

• High energy and enthusiasm for communicating and engaging with people, especially over the phone. We need individuals who aren’t afraid to actively engage and bring a positive, enthusiastic tone to every conversation.
• Using a persuasive and results-oriented approach to communicate the program’s value and inspire members to take action.
• Excellent communication skills, including the ability to explain, educate, and engage.
• Strong interpersonal skills to build rapport and foster trust with members.
• Ability to manage resistance and overcome objections with empathy and professionalism.
• Self-motivation and the ability to thrive in a performance-driven environment.
• A problem-solving mindset and a genuine desire to make a difference in people’s lives.

How to thrive when working at home: 

• Safety
  • Choose a consistent work area/office
  • Make your area physically safe
  • Stay organized
  • Personalize your desk!
• Security
  • Privacy matters
  • Keep it quiet - remember, we are dealing with patients!
  • Protect your computer
• Support
  • Communicate
  • We coach and focus on your performance
  • Quality matters
• Success
  • Get ready for work!
  • Prepare yourself mentally
  • Use your resources
  • On your break, get outside once in a while

Why Carenet?

For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. .

Qualifications

We want you to be successful, so these are some of the qualifications required:

• High School Diploma or General Education Degree (GED) required - this will be verified during background check
• Strong computer experience (data entry, screen navigation, keyboarding),
• Experience with Microsoft Outlook (email) and Word
• Excellent customer service skills
• Ability to adhere to daily schedules and duties
• Excellent oral and written communication skills
• Excellent demonstration of caring and compassion
• Able to provide 2 monitors at least 22 inches with HDMI and Display ports

Compensation & Benefits

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour.

In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

Protect Yourself from Recruitment Scams

At Carenet Healthcare, we are committed to the safety and trust of all potential job candidates. Please be mindful about any potential scam, offering false employment opportunities and issuing fake offer letters.

Account Executive

Job Id: 42850

Location: Seattle, WA, US, 98109

Job: Sales

Time: Full-Time

Hybrid

CBS Television Stations group seeks an Account Executive with experience in broadcast or OTT sales! This position is hybrid-remote in our Seattle, WA office. Candidate will represent Independent KSTW locally, in addition to Paramount+ and Pluto TV streaming assets with reach across 210 DMAs nationwide.

RESPONSIBILITIES:

• Maintain and develop a portfolio of clients, representing KSTW, Paramount+ and Pluto TV streaming assets.
• Collaborate with centers of excellence in developing strategic roadmaps to generate revenue across the portfolio
• Maintain a business development pipeline; reporting, navigating, and prioritizing a prospect list to increase client participation across the portfolio.
• Establish oneself as an inspiring leader within the linear and streaming community, while evangelizing Paramount’s unique position within the OTT streaming marketplace.
• Achieve sales goals across the portfolio.

REQUIRED SKILLS/EXPERIENCE:

• Two-three years’ experience in broadcast (linear) sales with an emphasis in OTT streaming products among direct publishers or re-sellers.
• Excellent communication and presentation skills in the business development arena.
• Depth in structuring and owning the sales cycle to closing business.
• Keen insight into business dynamics with a focus on achieving goals.
• Applications including Microsoft Office, Salesforce, Nielsen, Comscore and WideOrbit
• Willingness to learn and adjust in a rapidly advancing workspace driven by local-market attribution and advanced targeting in both linear and streaming platforms.

EDUCATION LEVEL:

• Minimum : Bachelor’s degree or equivalent experience
• Major: Marketing/ Advertising/ Sales

CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, the CBS News Streaming Network, CBS News Streaming local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nation’s #1 news program 60 MINUTES, the CBS News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS, CBS SUNDAY MORNING, CBS WEEKEND EVENING NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations provides news and information for the CBS Television Network,  CBSNews.com, CBS News Radio and podcasts, Paramount +, all digital platforms, and the CBS News Streaming Network, the premier 24/7 anchored streaming news service that is available free to everyone with access to the internet. The CBS News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from CBS News and Stations’ top anchors and correspondents working locally, nationally and around the globe. CBS News’ streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as CBSN, the CBS News Streaming Network is available on 30 digital platforms and apps, as well as CBSNews.com and Paramount+. The service is available live in 91 countries. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in today’s digital age. CBS News earns more prestigious journalism awards than any other broadcast news division.  

Organizations that wish to receive job vacancy notices from this posting’s television station should contact sf_recruitingsupport@paramount.com.

ADDITIONAL INFORMATION

Hiring Salary Range: $60,000.00 - 75,000.00. 

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.  The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable,  as otherwise dictated by the appropriate Collective Bargaining Agreement.  This position is eligible to earn sales incentive compensation. 

https://www.paramount.com/careers/benefits

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.